Conflict Resolution Coaching Course

The Conflict Resolution Coaching Course develops coaching capability for students working with individuals, teams, and organisations where tension, disagreement, or change can affect performance, wellbeing, and relationships. Conflict is common in workplaces and personal environments, and when it is handled poorly it can lead to disengagement, breakdown in communication, and ongoing stress. Conflict resolution coaching focuses on helping clients understand what is driving the conflict, communicate needs clearly, and move toward practical outcomes that support healthier interaction.

NQF Level 5 skills programme
Services SETA Accredited
International Coaches Register
COMENSA
Self-Paced
10 to 14 Weeks
8 Modules
Conflict Resolution Coaching Course

Build practical conflict resolution coaching capability to support individuals and teams through difficult conversations using clear communication, structured problem-solving, and ethical practice. Learn how conflict develops, how to work with conflict styles and emotions, and how to guide clients toward outcomes that protect relationships and improve collaboration.

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Conflict Resolution Coaching for Healthier Communication and Stronger Relationships

Conflict can arise from miscommunication, unmet expectations, competing priorities, or changes in roles and responsibilities. When it is not addressed effectively, conflict can damage trust and reduce collaboration. Conflict resolution coaching helps clients understand what is driving disagreement, express concerns constructively, and move toward solutions that protect relationships and improve communication.

This course develops practical conflict resolution coaching skills for working with individuals, teams, and organisations in situations involving tension, disagreement, and change. Students learn how conflict develops, explore different conflict styles and triggers, and build communication techniques that support clarity, respect, and accountability. The programme also strengthens structured problem-solving, emotion management, resilience, and ethical coaching practice, supported by applied learning through case studies and role play to build confidence in real-world conversations.

This course is delivered by Think Coaching Academy. On successful completion, the certificate is issued by the delivering partner college.

What You’ll Gain

  • Understand conflict dynamics, including common causes and patterns in personal and workplace contexts.
  • Use communication techniques that help clients express needs and concerns constructively.
  • Apply structured problem-solving approaches that support mutually workable outcomes.
  • Build emotional intelligence and resilience for calm, high-pressure conversations.
  • Support stronger relationships through trust-building, accountability, and practical action planning.
  • Apply professional ethics and coaching standards, including confidentiality and responsible boundaries.

Included in the Course

  • Fully online, self-paced learning delivered through the partner college platform, with videos and downloadable eBooks where provided.
  • Downloadable coaching tools and toolkits to support student practice, including 86+ resources where offered.
  • Additional professional development courses included where offered.
  • Support available via phone and email.
  • Certificate of completion issued by the delivering partner college on successful completion.

Ready to start?

When you are ready to enrol in this course, click the button below to get started. We will submit your request to the partner college providing this course and once confirmed they will provide you with all relevant information.

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